- Refund Policy
Full refund if product arrives broken or defective.
Customer pays for return shipping and is subject to a restocking fee if returned due to no longer wanting the item.
Please allow 3 days for processing and 7-10 days for delivery.
Click SUPPORT to contact The Athlos Fitness Team to initiate a return. If the product is broken or defective, we will send you a prepaid return label. Otherwise, you are responsible for return shipping and we do recommend you opt for tracking and confirmation numbers for verification and efficiency purposes. Note: We must receive your product within 60 days from the date of original purchase for the refund to be valid.
We will refund your entire order, excluding shipping costs, as long as all the products purchased are returned. These guidelines were created to keep you satisfied, while at the same time ensuring we can continue to provide a quality product to other customers. Rest assured, we process refunds as swiftly as we can and are usually issued within 2 weeks.