You are entitled to a full refund or replacement if the product arrives broken or defective. If you receive a damaged item, please reach out and let us know via email within 48 hours of receiving your package.
Customer pays for return shipping if returned due to no longer wanting the item.
Click here to contact The Athlos Fitness Team to initiate a return. If the product is broken or defective, we will send you a prepaid return label. Otherwise, you are responsible for return shipping and we do recommend you opt for tracking and confirmation.
We will refund your order, excluding shipping costs, as long as all the products purchased are returned. These guidelines were created to keep you satisfied, while at the same time ensuring we can continue to provide a quality products to other customers. Rest assured, we process refunds as swiftly as we can and are usually issued within 2 weeks.